The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) was passed by the Ontario legislature with the goal of creating standards to improve accessibility across the province. The AODA allows the government to develop specific standards of accessibility that are designed to help make Ontario more accessible. One of the specific standards that has been developed, and made law, is the Accessibility Standards for Customer Service Regulation. It came into effect on January 1, 2008.
The South Temiskaming CFDC staff ensure that the South Temiskaming CFDC policies, practices and procedures are consistently followed with every individual with a disability. Additionally, we use reasonable efforts to ensure that the core principles of independence, dignity, integration and equality of opportunity are consistently adhered to throughout the development of policies and procedures as well as practiced routinely during daily business operations.